Contact information
Contact Us
Heavenly Secret – Where tradition meets the Five Elements.
Have questions about our natural crystal bracelets or complimentary Five-Element readings? We are here to help.
Contact Methods
| Method | Details |
|---|---|
| heavenlysecret9@gmail.com | |
| Live Chat | Click the chat icon at the bottom right corner to message us online. |
Service & Response Times
| Item | Details |
|---|---|
| Service Hours | Monday to Sunday, 9:00 AM to 9:00 PM (Hong Kong Time) |
| Online Replies | We usually reply within a few minutes during service hours. |
| Email Replies Outside Service Hours | You may email us at any time. Messages received outside service hours will be answered within 12 hours. |
Common Inquiries
| Inquiry Type | What to Include |
|---|---|
| Order Issues | Please include your order number for faster processing. |
| Product Questions | Provide the bracelet name or product link. |
| Wholesale / Partnership | Briefly describe your business and collaboration interest. |
Get in Touch
For the fastest response, include your order number or the relevant bracelet link in your message.
ZQH International Trade Limited
(trading as Heavenly Secret)
Address: Room B53, 2/F, Phase 1, Kwai Shing Industrial Building, 36-40 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong